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Privacy Policy

Last updated 12.12.2025

Sterling Notions Ltd (“we”, “us”, “our”) is a Scottish company registered in the United Kingdom with registered company number SC854745. We create and sell TIN-TALES myriorama through our website and wholesale distributors. We are committed to protecting your privacy and handling your personal information fairly, lawfully and transparently. We are the Data Controller of the personal data you provide through our website and / or any related services, sales, marketing or events. This Privacy Policy explains what data we collect, how we use it, who we share it with, and your rights under the UK GDPR. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at info@sterlingnotions.co.uk.

1. What Personal Data We Collect

We collect and process the following types of information when you use our website or purchase from our online store:

Information you provide to us

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number (if provided)
  • Order details
  • Messages or enquiries submitted via forms or email

Information collected automatically

When you browse our website, we may automatically collect:

Payment information

We do not store your full payment card details. All payments are processed securely by Squareup Europe Ltd (“Square”).

Square may collect payment card details and billing information according to their own privacy notice: https://squareup.com/gb/en/legal/general/privacy-no-account

2. How We Use Your Personal Data

We use your information to:

  • Process and fulfil your orders
  • Take payment via Square
  • Communicate with you about your order
  • Provide customer support
  • Deliver products to your chosen address
  • Respond to enquiries
  • Improve our website and shop
  • Comply with legal and tax obligations
  • Send marketing emails if you have opted in (you can opt out at any time)

We process your data under the following lawful bases:

  • Contract (to fulfil your order)
  • Legitimate interests (running our business, website analytics)
  • Consent (marketing emails)
  • Legal obligation (record-keeping, tax rules)

3. Who We Share Your Data With

We only share your personal information where necessary:

Service providers

  • Squareup Europe Ltd (payment processing)
  • WooCommerce (store and order management)
  • WordPress / hosting provider (website operation)
  • Shipping and delivery providers (Royal Mail, couriers)
  • Email and newsletter services (if you subscribe)

Each provider processes data according to its own privacy terms and complies with UK GDPR where applicable.

Legal requirements

We may share information if required to:

  • Comply with the law
  • Respond to regulatory requests
  • Prevent fraud or misuse of our site

We may share or transfer your information in connection with, or during negotiations of, any future merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. International Transfers

We sell TIN-TALES myriorama to customers in the UK and overseas. Your data may be transferred outside the UK when:

  • You place an order from outside the UK
  • Our service providers store data in other countries
  • Square or WordPress hosting uses international servers

Where this happens, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).

5. How Long We Keep Your Data

We keep your data only as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we no longer have a legitimate business need to process your personal information, we will either delete or anonymise it.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent (for marketing)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at info@sterlingnotions.co.uk.

7. Cookies and Analytics

Our website uses cookies for:

  • Essential website functions
  • WooCommerce cart and checkout
  • Analytics (e.g. Google Analytics)
  • Improving site performance

You can control cookies through your browser settings. Find out more about our Cookies Policy here: https://sterlingnotions.co.uk/cookie-policy-uk/.

8. Security

We take reasonable technical and organisational measures to protect your information, including:

  • Secure hosting
  • SSL encryption
  • Limited staff access
  • Use of reputable third-party processors (Square, WooCommerce)

9. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be posted on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please email us at info@sterlingnotions.co.uk or by post to: Sterling Notions Ltd, 8 Burnside Road, Invergowrie DD2 5JL, United Kingdom.